| Can you give me a picture or more information about a product on your website? |
We carry an extensive collection of premium quilting fabric and are new to the online store. Our staff is working daily to add photos and update relevant information. If there is a product you can't find or one you think you want but need more information about, please email us at customerservice@patchesandscraps.com and we'll be happy to answer any questions and/or help find your specific product.
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| Can I still purchase a product with no price online? |
Select sewing and embroidery machines are in-store exclusives, which means you must contact us directly to purchase. You can get more information by calling 432-695-9961 or emailing us at customerservice@patchesandscraps.com.
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| Can you piece or quilt for me? Do you have a list of people who do? |
P&S is a sewing machine dealership and a fabric and notions retailer. We do not offer quilting services for hire. We do offer education about quilting, sewing or embroidery. There is not a list of local sewing/quilting services for hire. Typically, serious small business owners will advertise their services and information via internet search, Facebook ads or classifieds.
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| Can you make patches, or sew them on? |
P&S showroom is not currently offering any custom services.
P&S does not create or sell patches to the public. We do offer a customer provided patch sew on service.
We will not deconstruct your item to sew on a patch, but sew through all layers with a machine. This means we cannot sew patches onto areas not easily accessible on a standard machine and the stitching will show on the back. For more information about your specific needs, contact us at 432-695-9961, by emailing customerservice@patchesandscraps.com, or by stopping by in person.
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| Do you offer sewing services, like garment repair or making baby bedding? |
P&S is a sewing machine dealership and a fabric and notions retailer. We do not offer sewing services for hire. We do offer education about quilting, sewing or embroidery. There is not a list of local sewing/quilting services for hire. Typically, serious small business owners will advertise their services and information via internet search, Facebook ads or classifieds.
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| Can I purchase feet, hoops for my machine online? What about repair parts? |
We sell all current OEM accessories for Brother, Baby Lock, and Bernina. The majority of machine accessories are required to be in-store exclusive.
If you would like to purchase an OEM accessory or need more information, please email us: customerservice@patchesandscraps.com, or call (432) 695-9961.
Even if you cannot come in person, we can process your order by phone, then ship or hold for pickup.
Most repair parts must be processed through our repair department and require installation by a certified technician. If your machine is in need of repair, please bring your machine in for service. Some customer replaceable parts, such as bobbins, bobbin cases, needle plates, foot controls and power cords can be purchased directly without a service appointment.
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